Hackney Barkers Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website and services.
1.
Who we are:Hackney Barkers Ltd
Trading/registered address:70 Chatsworth Road, London, E5 0LS
Contact email:business@hackneybarkers.com
Company number:13163076
2.
Personal data we collectWhen you fill out our forms or interact with our services, we may collect the following information:
Grooming Enquiry / Booking FormName
Email address
Dog’s name and breed
Message / additional information
Ideal time frame
Selected additional spa treatments
School Enquiry FormName
Telephone number
Email address
Message / additional information
Selected course
“How did you hear about us?”
We do not collect payment information via the website; any payments are handled through our secure booking system.
3. How we use your dataWe use your data only for the purposes you provide it for, including:
Grooming bookingsResponding to enquiries and scheduling appointments. Contacting you regarding changes, confirmations, or reminders. Occasionally requesting feedback or a review, only as part of providing our service.
School enquiriesProviding information about courses and offering enrolment.Your data is never used for marketing purposesunless you explicitly opt in through a separate process.
Lawful basis for processing:We process your personal data based on fulfilling a contract (grooming or school services) and, where applicable, legitimate interests (e.g., contacting you about your booking).
4.
Data sharingWe only share personal data with the following service for operational purposes:
Savvy Pet SpaOur secure booking system, used solely to manage grooming appointments and school enrolments.
We do not sell or share your data for marketing purposes.
5.
Data retentionWe retain personal data only as long as it is necessary for the purpose it was collected.
Grooming customers:We keep your details while you remain an active customer or are likely to return, so we can manage appointments and provide ongoing services.
School enquiries or non-converting enquiries:Data is reviewed periodically and deleted when no longer needed.
6.
Your rights under UK GDPRYou have the right to:Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data when no longer necessary. Object to processing of your data. Withdraw consent where applicable. To exercise your rights, please contact us at: business@hackneybarkers.com.
7.
Cookies and trackingWe use only strictly necessary cookies to keep our website secure and to remember your cookie preferences. We do not use analytics, advertising, or tracking cookies. For full details of the cookies we use, please see our Cookie Policy.
8.
Security of your dataWe take all reasonable steps to protect your personal data, including:Secure storage of data via our booking system. Limited access only to staff who need it for operational purposes.
9.
Changes to this policyWe may update this Privacy Policy from time to time. The "last updated" date at the bottom of this page shows when it was last revised.
Last updated: September 2026.
