Hackney Barkers Ltd – Privacy Policy
Effective date: 15 December 2025
Hackney Barkers Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website and services.
1.
Who we are:
Business name: Hackney Barkers Ltd
Trading/registered address: 70 Chatsworth Road, London, E5 0LS
Contact email: business@hackneybarkers.com
Company number: 13163076
2.
Personal data we collect
When you fill out our forms or interact with our services, we may collect the following information:
Grooming Enquiry / Booking Form
Name
Email address
Dog’s name and breed
Message / additional information
Ideal time frame
Selected additional spa treatments
School Enquiry Form
Name
Telephone number
Email address
Message / additional information
Selected course
“How did you hear about us?”
We do not collect payment information via the website; any payments are handled through our secure booking system.
3. How we use your data
We use your data only for the purposes you provide it for, including:
Grooming bookings
Responding to enquiries and scheduling appointments. Contacting you regarding changes, confirmations, or reminders. Occasionally requesting feedback or a review, only as part of providing our service.
School enquiries
Providing information about courses and offering enrolment.Your data is never used for marketing purposes unless you explicitly opt in through a separate process.
Lawful basis for processing: We process your personal data based on fulfilling a contract (grooming or school services) and, where applicable, legitimate interests (e.g., contacting you about your booking).
4.
Data sharing
We only share personal data with the following service for operational purposes:
Savvy Pet Spa – our secure booking system, used solely to manage grooming appointments and school enrolments.
We do not sell or share your data for marketing purposes.
5.
Data retention
We retain personal data only as long as it is necessary for the purpose it was collected:Grooming customers: We keep your details while you remain an active customer or are likely to return, so we can manage appointments and provide ongoing services.School enquiries or non-converting enquiries: Data is reviewed periodically and deleted when no longer needed.
6.
Your rights under UK GDPR
You have the right to:Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data when no longer necessary. Object to processing of your data. Withdraw consent where applicable. To exercise your rights, please contact us at:
business@hackneybarkers.com
7.
Cookies and tracking
Currently, we do not use cookies or tracking scripts on our website. If this changes in the future (e.g., adding analytics or embedded content), we will update this policy and implement proper consent mechanisms.
8.
Security of your data
We take all reasonable steps to protect your personal data, including:Secure storage of data via our booking system. Limited access only to staff who need it for operational purposes.
9.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top will indicate the latest version.
