PRIVACY POLICY

This Privacy Policy is intended to inform the users of our website about the nature, scope and purpose of the collection and use of personal data by Hackney Barkers Ltd.

We take data protection very seriously and treat your personal data confidentially and in accordance with the statutory regulations of the UK`s Data Protection Act 2018 (DPA) and the EU`s General Data Protection Regulation (GDPR)

Please bear in mind that data transmission on the Internet can always be subject to security vulnerabilities. Complete protection against access by third parties is not possible.

The Controller

In accordance with the DPA and the GDPR the entity responsible for processing personal data is:

Hackney Barkers Ltd

70 Chatsworth Road, London,

E5 0LS, UK

Web: www.hackneybarkers.com

Email: woof@hackneybarkers.com

Phone:020 8985 3895

Please direct any questions and concerns you may have, directly to us using woof@hackneybarkers.com.

Our data protection principles

We handle the data transferred to us in a trusting and responsible manner and observe the legal provisions on data protection. Thus, the following principles apply:

Personal data is only collected by us if and to the extent that you yourself provide it to us with your knowledge.
We do not sell, lend or give away your personal data. We only pass on your data to third parties without your consent if we are legally entitled to do so, e.g. in the event of a corresponding court order.
We use state-of-the-art security technologies to protect your data from misuse.
We want to provide you with a safe, smooth, efficient and personal user experience.

Rights of users

With regard to the data processing described in more detail below, users and data subjects have the right:

to confirmation as to whether data relating to them is being processed,
to information about the data processed, to further information about the data processing and to copies of the data;
to correction or completion of incorrect or incomplete data;
to immediate erasure of the data concerning them;
to receive the data concerning them and provided by them and to transfer this data to other providers/controllers;
to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions.

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing that takes place. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.

Likewise, users and data subjects have the right to object to the future processing of data concerning them, insofar as the data is processed by the provider. In particular, an objection to data processing for the purpose of direct advertising is permissible.

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.

We encourage you to get in touch if you have any concerns with how we collect or use your personal information.

The legal bases

The legal bases for processing are listed below and at least one of these must apply whenever we process personal data:

Consent: the individual has given clear consent to process personal data for a specific purpose.
Contract: the processing is necessary for a contract or because you have asked us to take specific steps before entering into a contract.
Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
Vital interests: the processing is necessary to protect someone’s life.
Public task: the processing is necessary for us to perform a task in the public interest or for official functions, and the task or function has a clear basis in law.
Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests.

The Supervisory Authority

The Information Commissioner’s Office (ICO) in the UK is for us the relevant authority in matters of data protection. You have the right to make a complaint at any time to the ICO ( www.ico.org.uk ). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Children Data

Our website is not intended for children, and we do not knowingly collect data relating to children. If you become aware that your child has provided us with Personal Data, without parental consent, please contact us, and we take the necessary steps to remove that information from our server.

External Links

Our website contains links to the online offers of other providers. We hereby point out that we have no influence on the content of the linked online offers and the compliance with data protection regulations by their providers.

Access data

The website provider ( Wix ) collects data on access to the page and stores this as "server log files". The following data is logged in this way:

Visited website
Time at the time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used

The data collected is only used for statistical analysis and to improve the website. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The legal basis is our legitimate interest, our legitimate interest lies in the improvement, stability, functionality and security of our website. The data is deleted again after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.

This website uses cookies. These are small text files that are stored on your terminal device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Current browsers offer the setting option of not allowing cookies. Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

You can find further information on cookies in our Cookie Policy and for more general information on the subject of cookies and related technology at www.allaboutcookies.org

Handling and processing of personal data

In principle, we collect, use and disclose your personal data only if this is permitted by law or if you consent to the collection of such data. In accordance with the DPA and the GDPR,

"personal data" is any information relating to an identified or identifiable living individual. Various pieces of information that together can lead to the identification of a specific person also constitute personal data. Personal data that have been anonymised, encrypted or pseudonymised, but can be used to re-identify an individual, remain personal data and fall within the scope of the DPA and the GDPR. Personal data that have been anonymised in such a way that the data subject cannot be identified or can no longer be identified are no longer considered personal data. For the data to be truly anonymised, the anonymisation must be irreversible.

"processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Handling of contact data

If you contact us via the contact form, social media per phone or e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for the processing and answering of your enquiry - without the provision of this data we cannot answer your enquiry or at best only to a limited extent. The legal basis is the execution of a contract. If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is our legitimate interest. Your data will be deleted as soon as your enquiry has been finally answered and there are no legal obligations to retain data, e.g. for the subsequent processing of a contract.

Contractual Relationship

In order to establish or implement the contractual relationship with our customers, it is regularly necessary to process the personal, contract, and payment data provided to us. We also process customer data to fulfil our contractual obligations, to secure our rights and for the purposes of the administrative tasks associated with this information as well as for the business organisation. We only disclose the data of the contractual partners to third parties within the scope of the applicable law to the extent that this is necessary for the aforementioned purposes or for the fulfilment of legal obligations or with the consent of the contractual partners (e.g., to participating telecommunications, transport, and other auxiliary services as well as subcontractors, banks, tax and legal advisers, payment service providers or tax authorities). This processing is carried out on the legal basis of our legitimate interest, and our legal obligations and serves our interest in further developing our services, to carry out our services lawfully and informing you specifically about our services. Further data processing may take place if you have consented or if this serves the fulfilment of a legal obligation such as our legal obligations.

Appointments and Business Management System Savvy Pet

In order to keep your data organised and manage our appointments and bookings, we use the services of Savvy Pet provided by It's All Savvy Ltd, The Mill Enterprise Hub, Newtown Link Road, Greenhills, Drogheda, LOUTH, Ireland, A92 CD3D. Savvy Pet enables us, among other things, to manage existing and potential customers. Customer data is stored on Its All Savvy Ltd servers. In the process, personal data may also be transmitted to It's All Savvy Ltd. The use of Savvy Pet is based on our legitimate interest. As we have a legitimate interest in the most efficient customer management possible.

Advertising

If you have consented or a legal provision allows it, we will use your data for advertising purposes. The permissibility of this processing is based on our legitimate interest, according to which the processing is lawful if it is necessary to protect the legitimate interests of the controller or a third party and unless the interests or fundamental rights and freedoms of the data subject requires the protection of personal data to be overridden. The use of data for advertising purposes constitutes a legitimate interest within the meaning of our legitimate interest. As we rely on actively presenting its services to new and existing customers.

The personal data processed for the purpose of advertising will be deleted unless the responsible party has a legitimate interest in its continued retention. In any case, only those data will continue to be stored that are actually absolutely necessary to achieve the corresponding purpose.

SSL Encryption

For your visit to our website, we use the widespread SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser. You can see whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the status bar of your browser. The use of this procedure is based on our legitimate interest in accordance with our legitimate interest in the use of appropriate encryption techniques.

We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved according to the technological development and kept at the state of the art.

Transfer of personal data

We will only disclose your personal data to third parties if:

you have given your express consent,
the disclosure is necessary for accordance with our legitimate interest for the protection of legitimate interests and for the assertion, exercise or defence of legal claims and there is no reason to believe that you have an overriding legitimate interest in not disclosing your data,
there is a legal obligation, as well as this is legally permissible and/or
it is necessary for the processing of contractual relationships with you.

Insofar as we process data in a third country or do so in the context of using third-party services or disclosing or transferring data to other persons or companies, this is only done for the reasons outlined above for the transfer of data.

Subject to explicit consent or contractual necessity, we only process or allow data to be processed in third countries with a recognised level of data protection or on the basis of special guarantees, such as contractual obligation through so-called standard contractual clauses, the existence of certifications or binding internal data protection regulations.

Storage period

Unless an explicit storage period is specified at the time of collection (e.g. in the context of a declaration of consent), we are obliged to delete personal data as soon as the purpose for processing has been fulfilled. In this context, we would like to point out that legal retention obligations constitute a legitimate purpose for the processing of personal data.

Data is generally stored and retained by us in personal form until the termination of a business relationship or until the expiry of the applicable guarantee, warranty or limitation periods, and beyond that until the termination of any legal disputes in which the data is required as evidence, or in any case until the expiry of the third year after the last contact with a business partner.

Protection of personal data

The security of your personal data is of particular concern to us. We, therefore, take appropriate technical and organisational measures, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk.

The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access to, entry into, disclosure of, assurance of availability of and segregation of the data. Furthermore, we have established procedures to ensure the exercise of data subjects' rights, deletion of data and response to data compromise. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware and software, in accordance with the principle of data protection through technology design and through data protection-friendly default settings. We also transfer our understanding of security to those processors used by us.

Social Media

The data you enter on our social media pages, such as comments, videos, pictures, likes, public messages, etc. are published by the social media platform and are not used or processed by us for any other purpose at any time. We only reserve the right to delete content if this should be necessary. Where applicable, we share your content on our site if this is a function of the social media platform and communicate with you via the social media platform. The legal basis is our legitimate interest. The data processing is carried out in the interest of our public relations and communication.

If you wish to object to certain data processing over which we have an influence, please contact us. We will then examine your objection. If you send us a request on the social media platform, we may also refer you to other secure communication channels that guarantee confidentiality, depending on the response required. You always have the option of sending us confidential enquiries to our address stated in the imprint.

As already stated, where the social media platform provider gives us the opportunity, we take care to design our social media pages to be as data protection compliant as possible. With regard to statistics that the provider of the social media platform makes available to us, we can only influence these to a limited extent and cannot switch them off. However, we make sure that no additional optional statistics are made available to us.

Data processing by the operator of the social media platform

The operator of the social media platform uses web tracking methods. The web tracking can also take place regardless of whether you are logged in or registered with the social media platform. As already explained, we can unfortunately hardly influence the web tracking methods of the social media platform. We cannot, for example, switch this off.

Please be aware: It cannot be ruled out that the provider of the social media platform uses your profile and behavioural data, for example, to evaluate your habits, personal relationships, preferences, etc. We have no influence on this. In this respect, we have no influence on the processing of your data by the provider of the social media platform.

Facebook pixel and target group formation (Custom Audiences)

With the help of the Facebook pixel (or comparable functions for the transmission of event data or contact information by means of interfaces in apps), it is possible for Facebook to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those users on Facebook and within the services of partners cooperating with Facebook (so-called "Audience Network"

https://www.facebook.com/audiencenetwork/ who have also shown an interest in our online offer or who have certain characteristics (e.g. interest in certain topics or products that are evident from the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. Furthermore, with the help of the Facebook Pixel, we can track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion measurement").

We are jointly responsible with Facebook Ireland Ltd. for collecting or receiving in the course of transmission (but no further processing) "Event Data" that Facebook collects or receives in the course of transmission by means of the Facebook Pixel and similar features (e.g. interfaces) running on our online offering for the purposes of a) displaying content advertising information that is relevant to users' presumed interests; b) delivering commercial and transactional messages (e.g. targeting users via the Facebook Pixel); c) providing users with a user experience that is relevant to their interests; d) providing users with a user experience that is relevant to their interests; e.g. providing users with a user experience that is relevant to their interests; f) providing users with a user experience that is relevant to their interests, and g) providing users with a user experience that is relevant to their interests. (c) improving ad delivery and personalising features and content (e.g., improving the identification of which content or advertising information is likely to be relevant to users' interests).

We have entered into a specific agreement with Facebook ("Controller Addendum", https://www.facebook.com/legal/controller_addendum ), which in particular regulates which security measures Facebook must observe ( https://www.facebook.com/legal/terms/data_security_terms ) and in which Facebook has agreed to fulfil the data subject rights (i.e. users can, for example, send information or deletion requests directly to Facebook). Note: When Facebook provides us with metrics, analytics and reports (which are aggregated, i.e. do not obtain details of individual users and are anonymous to us), this processing is not carried out under shared responsibility, but on the basis of a commissioned processing agreement ("Data Processing Terms ", https://www.facebook.com/legal/terms/dataprocessing ) ( https://www.facebook.com/legal/terms/data_security_terms ) and, with regard to processing in the USA, on the basis of standard contractual clauses ("Facebook EU Data Transfer Addendum", https://www.facebook.com/legal/EU_data_transfer_addendum ). The rights of users (in particular to information, deletion, objection and complaint to the competent supervisory authority) are not restricted by the agreements with Facebook.

Google Analytics

This website uses the "Google Analytics" service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse website usage by users. The service uses "cookies" - text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymisation is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. Under the terms of the data-sharing agreement between the website operators and Google Inc., Google Inc. uses the information collected to evaluate website usage and activity and to provide services relating to internet usage.

You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plug-in: https://tools.google.com/dlpage/gaoptout?hl=en.

Your browser must therefore allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

Here you will find further information on the use of data by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=en.

Plugins and embedded functions and content

We integrate functional and content elements into our online offer that are obtained from the servers of their respective providers (hereinafter referred to as "third-party providers").

The integration always requires that the third-party providers of this content process the IP address of the user, as without the IP address they would not be able to send the content to their browser. The IP address is thus required for the presentation of these contents or functions. We endeavour to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to analyse information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of the visit and other information about the use of our website, as well as being linked to such information from other sources.

If we ask users for their consent to the use of third-party providers, the legal basis for the processing of data is consent. Otherwise, users' data is processed on the basis of our legitimate interests (i.e. interest in efficient, economic and recipient-friendly services). In this context, we would also like to refer you to the information on the use of cookies in this privacy policy.

Facebook plugins

Facebook social plugins and content - This may include, for example, content such as images, videos or texts and buttons with which users can share the content of this online offer within Facebook. The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/; Service provider: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, Parent Company: Facebook, 1 Hacker Way, Menlo Park, CA 94025, USA; Website: https://www.facebook.com; Privacy policy: https://www.facebook.com/about/privacy; Opt-out: Settings for advertisements: https://www.facebook.com/settings?tab=ads.

Instagram plugins

Instagram plugins and content - This may include, for example, content such as images, videos or texts and buttons with which users can share the content of this online offering within Instagram. Service provider: https://www.instagram.com Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA; Website: https://www.instagram.com; Privacy policy: https://instagram.com/about/legal/privacy.

TikTok plugins

TikTok plugins and content - This may include, for example, content such as images, videos or text and buttons. Service Provider: musical.ly Inc, 10351 Santa Monica Blvd #310, Los Angeles, CA 90025 USA; Website: https://www.tiktok.com; Privacy Policy: https://www.tiktok.com/privacy-policy.

YouTube plugins

Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; website: https://www.youtube.com; privacy policy: https://policies.google.com/privacy; opt-out: opt-out plugin: https://tools.google.com/dlpage/gaoptout?hl=en, ad display settings: https://adssettings.google.com/authenticated.

YouTube is integrated via the domain https://www.youtube-nocookie.com in the so-called "extended data protection mode", whereby no cookies on user activities are collected in order to personalise video playback. Nevertheless, information on user interaction with the video (e.g. remembering the last playback point) may be stored; service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; website: https://www.youtube.com; privacy policy: https://policies.google.com/privacy.

Google Maps

Our website accesses the map service Google Maps via an API. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. We have no influence on this data transmission. Google Maps is used in the interest of a user-friendly presentation of our online offers, in order to user-friendly presentation of our online offers, in order to be able to easily find lawyers be able to find. The legal basis is consent.

Assertion of data subject rights

As a user, you can request information free of charge about what personal data has been stored about you. Provided that your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to have incorrect data corrected and to have your personal data blocked or deleted.

Changes and updates of this privacy policy

Due to further developments or due to changed legal requirements, it may become necessary to adapt this privacy policy from time to time. You can access and print out the current privacy policy at any time here on this page. If you have any questions regarding data protection, please contact us.